Terms and Conditions for EESupport Services

Introduction

Welcome to EE Support Services, a organization dedicated to providing comprehensive support services to individuals with disabilities. These Terms and Conditions (“Terms”) govern your use of our website, services, and any interactions with our organization. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Definitions

“EESupport Services” or “We” or “Us” refers to EE Support Services, its affiliates, and its service providers.
“You” or “User” refers to the individual accessing or using our services.
“Services” includes all support services, programs, and activities provided by EE Support Services.

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. Your continued use of our services implies your acceptance of these Terms.

User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

Content

All content on our website, including text, images, and other materials, is the property of EE Support Services or its licensors. You may not reproduce, distribute, or display this content without our prior written consent.

Intellectual Property

EE Support Services and its licensors own all intellectual property rights to the content and services provided. You agree not to use any of our trademarks, logos, or trade names without our prior written consent.

User Feedback

We appreciate your feedback and suggestions. However, by providing feedback, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such feedback throughout the world in any media.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the content or privacy practices of these sites.

Confidentiality and Data Protection

We are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and protect your data. By using our services, you agree to our privacy policy.

Service Delivery

We provide various support services, including but not limited to, daily living support, community participation, employment support, and skill development programs. These services are designed to support individuals with disabilities in achieving their goals and living independently.

Payment and Funding

For services funded through the National Disability Insurance Scheme (NDIS), we adhere to all relevant NDIS guidelines and regulations. For privately funded services, payment terms will be outlined in your service agreement.

Cancellation and Termination

Either party may terminate the service agreement with written notice. In the event of termination, we will ensure a smooth transition of services to minimize disruption to the client.

Liability and Indemnification

We are not liable for any damages or losses arising from the use of our services, except to the extent caused by our gross negligence or willful misconduct. You agree to indemnify and hold us harmless against any claims, damages, or expenses arising from your breach of these Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these Terms will be resolved through [dispute resolution process, e.g., arbitration or court proceedings].

Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Your continued use of our services after any changes to these Terms constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at hello@eesupport.com.au

Values Statement

At EE Support Services, our values are rooted in Embrace, Empower, Support:

Embrace: We are committed to understanding and supporting the unique needs of each individual, fostering a culture of respect, inclusivity, and empathy.
Empower: We empower our clients through innovative and excellent support services, promoting independence and self-determination.
Support: We provide comprehensive support tailored to the aspirations of our clients, ensuring they receive the necessary care and resources to thrive.

By living these values, we aim to enhance the quality of life for our clients, support their independence, and foster a community that values collaboration, accountability, and responsible stewardship of resources. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or need further clarification, please do not hesitate to contact us.

Last Updated: 20/12/2024

EE Support Services